Thank you for choosing Grade A Frames for your photo frame needs. Below you will find important information regarding shipping and delivery of your order.

1. Delivery Zones

We currently offer shipping within the United Kingdom only. We do not ship internationally at this time.

2. Shipping Methods

We strive to offer efficient and reliable shipping methods to ensure your order arrives in a timely manner. The shipping methods available may vary depending on your location and the size of your order.

3. Shipping Times

• Orders are typically processed and dispatched within 5-7 business days from the date of purchase.
• Delivery times may vary depending on your location and the shipping method selected at checkout.
• You will receive a shipping confirmation email with tracking information once your order has been dispatched.

4. Shipping Charges

• Shipping charges are calculated based on the weight and dimensions of your order, as well as your location.
• Shipping charges will be displayed at checkout before you complete your purchase.

5. Order Tracking

• Once your order has been dispatched, you will receive a tracking number via email.
• You can track the status of your order using the provided tracking number on our website or through the courier’s website.

6. Delivery Issues

If you encounter any issues with the delivery of your order, such as delays or damages, please   team immediately. We will work to resolve the issue as quickly as possible and ensure you receive your order in satisfactory condition.

7. Delivery Instructions

If you have specific delivery instructions or preferences, such as leaving the package with a neighbor or in a safe place, please provide these details during checkout. We will do our best to accommodate your requests, but please note that we cannot guarantee specific delivery arrangements.

8. Signature Requirements

Some orders may require a signature upon delivery. If you are unavailable to sign for your package, the courier may leave a delivery notification with instructions on how to arrange re-delivery or collection.

9. Order Changes

Once your order has been processed and dispatched, we are unable to make changes to the shipping address or delivery instructions. Please review your order details carefully before completing your purchase.

If you have any further questions or concerns regarding shipping, please don’t hesitate to contact our customer service team at sales@gradeaframes.co.uk.

Thank you for choosing Grade A Frames! We appreciate your business.