Welcome to Grade A Frames! By accessing our website and purchasing our products, you agree to comply with and be bound by the following terms and conditions of use. Please read these terms carefully before using our website or making a purchase.

1. Acceptance of Terms

By accessing or using our website, you agree to these terms and conditions. If you disagree with any part of these terms and conditions, please do not use our website.

2. Definitions

• “Company”, “we”, “our”, or “us” refers to Grade A Frames.
• “Customer”, “you”, or “your” refers to the person or entity accessing or using our website and purchasing our products.

3. Products and Orders

• We offer a wide range of photo & picture frames for sale through our website.
• All orders are subject to availability and confirmation of the order price.
• By placing an order, you agree to provide accurate and complete information about yourself and to promptly update such information as necessary to ensure its accuracy.
• We reserve the right to refuse any order you place with us.

4. Pricing and Payment

• Prices for our products are subject to change without notice.
• All prices are inclusive of VAT.
• We accept payment through various methods as specified on our website.
• Payment must be received in full before an order is processed and dispatched.

5. Delivery

• We aim to dispatch orders within 5-7 business days from the date of purchase.
• Delivery times may vary depending on your location.
• We are not liable for any delays or failures in delivery caused by events outside our control.

6. Returns and Refunds

• We accept returns of unused and undamaged products within 30 days of delivery.
• To initiate a return, please contact our customer service team.
• Refunds will be issued to the original payment method used for the purchase.
• Please refer to our refunds and returns page for full details.

7. Intellectual Property

• All content included on our website, such as text, graphics, logos, and images, is the property of Grade A Frames or its content suppliers and is protected by copyright laws.

8. Limitation of Liability

• In no event shall Grade A Frames be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of our products or website.

9. Governing Law

• These terms and conditions shall be governed by and construed in accordance with the laws of England and Wales.

10. Changes to Terms

• We reserve the right to modify these terms and conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website.

By using our website and purchasing our products, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.

If you have any questions or concerns regarding these terms and conditions, please contact us at sales@gradeaframes.co.uk.

Last Updated: 22/12/2024